Order Management

Order management is a necessity for customer service and warehouse functions.

Until now, most order management systems were separated from the WMS, creating very difficult integrations and manual workarounds. Our integrated order management will help streamline order fulfillment.

An Integrated Order Management System

Synchronize Channel Orders & Inventory

-Consolidate Orders from Multiple Channels for Fulfillment

-Update Inventory on Multiple Channels & ERP

-Increase sales & reduce oversells with Real-time Communications

Customer Service

-Real-time Visibility of Orders for Customer Service

-Add, Change, Cancel & Hold Orders

-Set Rules for Partial Shipments, Ship Complete and Backorders

-Address Verification & Corrections with Google MAPS API

-Update Customer Shipping Information

-Email Ship Confirmations & Order Status

Order management is the central hub for managing order fulfillment. Designed to provide your customer service teams with flexibility to accelerate your order fulfillment process

Component Functionality

Allocation

-Allocation workflows for assigning inventory to orders

-DOM: Allocation orkflow for assigning inventory to orders from multiple warehouses and locations (Q2, 2018)

Customer Maintenance

-Maintain Customer Address and Ship-to Information & VIP Status

Trouble Orders

-Trouble order workflow to manage the entire process of fixing orders and shipment

– Leberages picking workflow, packing workflow & put-wall workflow

Address Validation

-Real-time address validation leveraging Google API

Order Maintenance

-Manage Cancellations & Line Item Deletions/Additions

-Manage the Process for Hold and Partial Ship Orders

-Manage Back Orders While Having Visibility to Order Aging

JASCI Cloud Solutions for Logistics

Learn more about JASCI with a free demo to optimize your Omni-channel business operations

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